A freezing mum claims she has been forced to wear "more layers inside her home than out" after her boiler broke ten days ago.
Margie Jones, who is currently living at her home in Vauxhall with her 30-year-old son Liam, claims she has been forced to live in the freezing cold for 10 days and Riverside Housing offered her electric fan heaters she can't afford to use in the meantime. The 54-year-old has lived in her two-bedroom home for 30 years but is now being forced to "wear more clothes inside the house than outside".
She told the ECHO: "I've had no heating or hot water for 10 days now. The boiler is nine years old and I've had them out at least 50 times to repair it. They've said they're waiting for a part.
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"It's left me with no heating or hot water. They've said they will give me fan heaters but I can't afford to run them. I suffer with high blood pressure, I had two strokes three years ago and I'm on blood thinners. I have chronic fatigue as well so I don't go out much. I have to spend a lot of time at home because I can't go out."
Next week will see the possibility of snow hitting Merseyside as temperatures drop, with Margie having to wait in limbo as she is forced to layer up at home. She said: "They're just not interested. I also suffer with depression. It's really having an effect on me. I've got slipper socks on, pyjamas, and a housecoat. I've got more clothes on in the house than I do when I leave the house."
A Riverside spokesperson said: "We’re very sorry it has taken longer than expected to fix the boiler and completely understand Ms Jones’ frustration. We were first made aware of the issue on 22 February.
"After identifying what was needed to fix the issue on our initial visit, we returned on 28 February to strip down the boiler and during testing we identified that further parts were required. We are returning to the house tomorrow (Friday 3 March) with the parts to fix it.
"We’ve kept Ms Jones updated and as is standard practice during winter we offered electrical heaters as an interim solution but these were refused. We are sincerely sorry for the inconvenience caused during this time."
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