• Mon. Oct 7th, 2024

Spotted UK

Local News Reports

Jet2 gives major update for anyone traveling to Rhodes

BySpotted UK

Jul 26, 2023

Jet2 has given a major update for anybody hoping to travel to Rhodes over the next few weeks.

People were told to evacuate the island by the British Embassy in Athens after wildfires ravaged Rhodes over the weekend. As a result, airlines have been operating repatriation flights in order to bring people home.

Jet2 has already operated 20 flights to the UK from Rhodes this week in a combination of repatriation flights and scheduled flights. It continues to fly aircraft to Rhodes with no customers onboard so it can bring as many people back as possible.

READ MORE: Road totally closed because drivers ignored one way system

In an email to customers the airline gave an update to people who booked to fly to Rhodes or who are looking to head to the Greek island. All Jet2 flights and holidays to Rhodes remain cancelled up to and including Sunday, July 30, with the company saying it has informed affected customers about the options to get a refund or rebook their trips.

The update said: "Our hugely expanded team of colleagues in Rhodes, highly visible in their red uniforms, continue to be present throughout resorts and at Rhodes Airport to look after our customers. We know that many customers have been through a difficult time, however we have continued to work hard to look after everyone, and we are extremely grateful to our teams for their hard work.

"It is very clear how much people want to go on their well-deserved holidays, as the number of people rebooking holidays for this summer is hugely encouraging. We thank every single customer for their patience, understanding and loyalty."

Jet2 also gave an important update for customers hoping to travel to Rhodes from Monday, July 31.

The company said: "We know how important holidays are to our customers. Our experienced teams of customer service and risk and safety experts have conducted many rigorous and detailed assessments, including visits to every hotel and villa in affected areas, to understand what the holiday experience is like across the island.

"Gennadi, Kiotari and Lachania. Following visits to these resorts, we have taken the decision to cancel all holidays up to and including Sunday 13th August. We are contacting affected customers to let them know how we can help them to arrange an alternative holiday or cancel with a full refund, which will of course be processed quickly.

"For customers due to travel to the north of Rhodes from Monday 31st July onwards, we want to assure everyone that hotels, villas, and resorts are operating as normal. Customers due to travel to the following resorts from Monday 31st July onwards can continue to look forward to their holidays, and our normal terms and conditions apply.

The destinations in Northern Rhodes Jet2 has deemed safe for travel from Monday, July 31 include; Afandou, Faliraki, Ialyssos, Ixia, Kalithea, Kolymbia, Kremasti, Pastida, Rhodes Town, Theologos.

It also confirmed four resorts, Lardos, Lindos, Kalathos and Pefkos, have been checked by risk and safety experts and have deemed them safe to travel to.

Don't miss the biggest and breaking stories by signing up to the Echo Daily newsletter here

Win £200 Aldi shopping voucher to help with your summertime spending