McDonald's has said it's supporting a member of its staff after an "unacceptable" incident in a drive-thru.
A video shared to the social media platform, TikTok, shows a man in a white car at the fast food restaurant's Runcorn branch shouting at a member of staff in the drive-thru. The man can be heard shouting at the staff member "I've been in the queue for about 20 minutes, pass me f*****g apple pie".
The worker responded by asking the driver "Why are you being like that?", before telling him she would not give him the apple pie. The man responded by shouting "I've paid for it girl, get your f*****g manager".
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The woman working at the window responds by asking the man "who do you think you are?". The incident is believed to have happened on Wednesday, December 27.
McDonald's has confirmed to The ECHO that it's aware of the footage circulating on social media and branded the behaviour of the customer as "unacceptable".
A McDonald’s spokesperson said: “It is unacceptable to see a customer behaving in this way. There is no room for abuse of any kind in our restaurants. The restaurant management team are checking with the employee involved to ensure they are offered any support needed”.
The video has been seen more than half a million times.
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