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Hairdresser shares comment we should avoid saying at appointments

BySpotted UK

Feb 3, 2023

A renowned hairdresser has shared the "wince-inducing" comments he never wants to hear from clients.

Most of us chat to stylists while we're getting our hair done, especially as we can often be in there for hours depending on what we're having done. But apparently there are a few things we should never say.

Luke Gregory, a senior colourist at SALON64 in London, has shared some of the worst things he hears from clients while working on their hair.

READ MORE: Hairdresser says we've all been using conditioner incorrectly

Speaking to The Mirror he said he never wants a client to say "we can always change it back". Mr Gregory added: "This is a phrase clients say often that makes me wince.

"You should never go in with this as your starting idea or as a caveat. If you're unsure, maybe it's the right colour but certainly the wrong time."

He went on to say that the same applies to those who tell him they hope their partner, parents or friends will like their new look. Mr Gregory added: "You're doing it for you, not for them.

"Own any bespoke style that your stylist will have carefully crafted for you. Be proud and be confident in your own choice."

He also said he also gets frustrated when customers ask if their hair colour will "last okay" while using cheap supermarket shampoos or 2-in-1 shampoo and conditioner products. He added: "To put it simply, no.

"Why invest so well in your hairstyle only to let it fade quicker, lose that glossy shine and make your icy blonde brassy, with what is effectively a nice-smelling dish cleaner. Don't believe me? Compare the ingredients!"

His colleague, Ricky Walters, the owner of SALON64 also shared some of the comments he thinks clients should avoid making while getting their hair done. And the worst in his opinion is "this cut will look great once it's grown out".

He said: "Yes, believe it or not, this has been said inside the salon while having a haircut. It's coming from a good place though.

"What clients usually mean is that this haircut looks great now but will also grow out nicely into a softer shape. Which if done right, most perfectly executed cuts should grow out very nicely indeed."

He adds that he also doesn't want to hear people tell him they cut their own fringe, as it's just unnecessary at this point, saying: "Although we are proud to see our clients trying their best at home, lockdown was years ago and salons have been open for quite some time."

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