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Spotted UK

Local News Reports

Live updates as M&S opens new store in Liverpool ONE

BySpotted UK

Aug 15, 2023

Today Marks and Spencer opens its new store in Liverpool ONE.

The retailer is moving home from Church Street to Lord Street after almost 100 years in the Crompton House building opposite Primark. M&S has now taken up the former Debenhams site and will open its doors for the first time at 9am.

Percy Pig will be there to greet shoppers and our reporters will be there chatting to customers and staff about the move to the 70,000 sqft store. Join us for the first look inside and all the latest reactions to the shop as people get visit the cafe, food hall and clothes and beauty department.

READ MORE: Everything we know ahead of M&S opening in Liverpool ONE tomorrow

The first 200 customers will receive golden tickets and every golden ticket is "guaranteed a win" whether it’s a free bag of Percy Pigs or freshly baked cookies from the new M&S Bakery. The old M&S site on Church Street closed for the last time yesterday (Monday, August 14), marking 94 years at the site.

Ellen Kirwin

We hope Lily has a lovely day with her nephew

Lily Gillis, 80, from Bootle, has arrived bright and early at the new M&S to meet her nephew for a cup of tea in the cafe. She previously opened the Marks and Spencer store in Aintree.

Hannah Rees

We're live on our Facebook page from inside the new store

You can watch the Facebook live below or by clicking this link.

Rebecca Koncienzcy

Remembering Debenhams

If you have already forgotten what used to be in the new M&S Lord Street store, take a look at our story about the former Debenhams here.

Ellen Kirwin

Take a sneak peek inside

Hannah Rees

Join the 'Things to do in Liverpool' WhatsApp community

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Ellen Kirwin

The queue is growing

Ellen Kirwin

More people join the queue

Ellen Kirwin

"We’re also curious about what the old shop will be"

Alex Yip, 40, and Denice Tso, 35, are also in the queue this morning.

Alex said the store move is a “new chapter” for the high street.

He said: “In our point of view because we live nearby this location is nearer to our home. We’re also curious about what the old shop will be.”

Ellen Kirwin

Golden tickets are up for grabs

James Morgan, 29, from Litherland, is one of the first shoppers in the queue for the new M&S store opening this morning.

He’s hoping to get his hands on a golden ticket.

Ellen Kirwin

Queue has formed outside ahead of the opening

The store will open this morning at 9am, a queue area is in place for the high volumes of people expected to visit today.

Rebecca Koncienzcy

Pictures from inside…

Earlier in August, before the store opened, we had a look inside.

Marks and Spencer has shared more details about its upcoming Liverpool ONE store, offering local shoppers a sneak peek of how the stores new Foodhall will look when it opens later this summer
Marks and Spencer has shared more details about its upcoming Liverpool ONE store, offering local shoppers a sneak peek of how the stores new Foodhall will look when it opens later this summer

Rebecca Koncienzcy

Pay in the fitting room

New features of the Liverpool ONE M&S will include the option to skip the queues altogether and pay straight away in the store fitting rooms.

Rebecca Koncienzcy

New M&S Footwear and beauty sections

The new shoe try-on area that was not available in the Church Street store, but the Lord Street one is aimed to make it easier for customers to find the right fit and style. In store there will also be an M&S Beauty department home to popular brands including Apothecary collection as well as its new skincare range Fresh Elements.

Rebecca Koncienzcy

Golden tickets for the first 200

The first 200 shoppers at the new M&S will get given golden tickets by the staff. Every golden ticket is "guaranteed a win" whether it’s a free bag of Percy Pigs or freshly baked cookies from the new M&S Bakery.

The golden ticket will also give one lucky customer the chance to win a £200 voucher to spend in-store.